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Leonda MaddenHealthcare Data & AI

About Leonda

More Than Data. I Build Solutions.

My career has never followed a single technical lane — and that has become one of my greatest strengths.

I began on the operational side of healthcare, working directly with medical billing, coding, reimbursement and clinical documentation. That foundation taught me how healthcare actually works before I ever began analyzing it.

As my career evolved, I moved into healthcare privacy and security, health information management and health informatics. I became fascinated by the systems behind healthcare: where information comes from, how it moves, how it is protected and how organizations can use it more intelligently.

That curiosity eventually led me deeper into data analytics, business intelligence, automation, software and now artificial intelligence.

Today, I bring those disciplines together to solve complex business problems.

Professional portrait coming soon

Career Journey

A path through every layer of healthcare information.

  1. STAGE 01

    Healthcare Operations

    Medical Billing & CodingMedical AssistingMedical TerminologyClaimsReimbursementRevenue Cycle
  2. STAGE 02

    Privacy, Security & Health Information Management

    HIPAAPrivacy InvestigationsSecurityComplianceData GovernanceHealthcare Operations
  3. STAGE 03

    Health Informatics & Technology

    Healthcare DatabasesInformation SystemsData DesignTechnologyHealthcare IT
  4. STAGE 04

    Higher Education, Curriculum Design & Mentorship

    ProfessorCurriculum ConsultantCourse DevelopmentStudent MentorshipInstructional Design
  5. STAGE 05

    Healthcare Data Analytics & Business Intelligence

    SQLPower BIClaims AnalyticsExecutive DashboardsOperational AnalyticsRoot Cause Analysis
  6. STAGE 06

    Business Systems & Digital Product Design

    Business Process DesignAutomationSoftware SolutionsWeb ApplicationsUX/UIProduct Strategy
  7. STAGE 07

    AI, Data Engineering & Intelligent Systems

    DatabricksMicrosoft FabricPythonGenerative AIRAGAI AgentsPredictive AnalyticsAI Governance

Teaching, Curriculum & Developing People

Alongside my work in healthcare and technology, I spent a significant part of my career in higher education.

I served as a professor for multiple colleges and universities, teaching Health Information Management and Health Informatics coursework in both traditional classroom and online environments.

My teaching experience included subjects such as medical terminology, anatomy and physiology, medical billing and coding, healthcare compliance, health information systems and related HIM disciplines.

I later expanded into curriculum consulting for universities developing or enhancing Health Information Management and Health Informatics programs.

My work went beyond teaching an existing course. I designed complete academic courses and curriculum packages, including course objectives, syllabi, assignments, examinations, instructional content, learning activities and textbook selection. The finished curriculum could then be delivered to faculty members who taught the course to their students.

I also served as a student mentor, working directly with bachelor's and master's degree students to identify and remove barriers that were preventing them from completing their Health Information Management or Health Informatics programs.

Those experiences strengthened skills that continue to shape how I lead today: communication, coaching, simplifying complex concepts, understanding different audiences and helping people move from uncertainty to action.

How I Work

I Don't Start With the Technology.
I Start With the Problem.

A dashboard, AI model, database or application is only valuable if it solves the right problem.

My approach begins by understanding what the organization is trying to accomplish, what is happening today, what is getting in the way and what decision needs to be made.

Then I determine the data, process and technology needed to build the solution.

  1. 1Business Problem
  2. 2Discovery & Requirements
  3. 3Data & Root Cause
  4. 4Solution Architecture
  5. 5Build & Validate
  6. 6Implement
  7. 7Measure Impact

I translate between the business and the technology so that neither side gets lost.

Experience

Selected Career Impact

Across healthcare organizations, payer environments, health systems, universities and technology projects, I have been trusted to turn complex information and inefficient processes into solutions that leaders can use.

National Health Plan & Managed Care Analytics

  • Healthcare claims and eligibility analytics
  • SQL-based data analysis
  • Power BI reporting
  • Executive KPI dashboards
  • Healthcare utilization
  • Payer reporting
  • Operational analytics
  • Data quality
  • Stakeholder presentations
  • Self-service analytics
  • Process automation

Healthcare Privacy & Security Analytics

  • HIPAA privacy and security
  • Incident investigations
  • Healthcare breach analysis
  • Regulatory reporting
  • Privacy analytics
  • Corrective action planning
  • Risk analysis
  • Data governance
  • Executive reporting
  • Process improvement

Healthcare Provider / Health System Operations

  • Healthcare privacy
  • Clinical operations
  • Medical billing and coding
  • HIPAA auditing
  • Healthcare data
  • Provider operations
  • Regulatory compliance

Higher Education & HIM Consulting

  • University instruction
  • Online and classroom teaching
  • HIM curriculum development
  • Health Informatics curriculum
  • Course architecture
  • Exam development
  • Syllabus design
  • Textbook selection
  • Faculty-ready curriculum packages
  • Student mentorship

Technology, Software & Business Solutions

  • Business workflow design
  • Website development
  • Application design
  • Digital products
  • Business systems
  • Automation
  • AI-assisted development
  • Product strategy
  • UX/UI
  • Technology implementation